This Privacy Policy explains how [COMPANY LEGAL NAME], operating as AutomationGen (“AutomationGen”, “we”, “us”), handles personal information when you visit automationgen.online (the “Website”) or contact us about our services. Work we perform for clients under a separate agreement is also governed by that agreement.
Information We Collect
We collect only the information needed to run the Website, respond to enquiries and provide our services. This falls into two groups: information you give us, and information collected automatically when you use the Website.
Information You Provide
When you contact us through the contact form or by email, you may give us:
- your name, company name and email address;
- a description of what you want to automate, your current workflow and the output you expect;
- a budget range, if you choose to share one;
- any other information you include in your message or attachments.
If you become a client, we also process the information needed to deliver the project, such as contact details of your team, billing information, and content or data you supply for the project.
Please do not send sensitive personal information (for example health information or government identification numbers) through the contact form.
Automatically Collected Information
Like most websites, the server that hosts the Website records basic technical information in its logs when a page is requested. This can include your IP address, browser type and version, operating system, the pages requested, the referring page, and the date and time of the request. These logs are kept by our hosting provider and are used for security, troubleshooting and to keep the Website available.
The Website does not use advertising trackers and does not build profiles of visitors.
How We Use Information
We use personal information to:
- reply to your enquiry and discuss a possible project;
- prepare proposals, deliver services and manage our client relationship;
- send invoices and keep business and accounting records;
- keep the Website secure and working, and investigate misuse;
- meet legal obligations and enforce our agreements.
We do not sell personal information, and we do not use the contents of your enquiry to train AI models.
How We Share Information
We share personal information only where needed for the purposes above:
- with service providers that help us operate the Website and our business (see below);
- with professional advisers such as accountants or lawyers, under a duty of confidentiality;
- where required by law, regulation or a valid legal request;
- in connection with a merger, acquisition or sale of all or part of our business, subject to this Policy.
Service Providers
We use third-party providers for website hosting, email, and, once connected, contact form processing. When we deliver client projects, the systems we build may send project content to third-party AI models, APIs, cloud storage or rendering services selected for that project. These providers process information on our behalf or on our client’s behalf and are subject to their own terms and privacy policies. A current list of the providers we use is available on request at [CONTACT EMAIL].
Cookies
The Website does not currently set cookies. Our fonts are hosted on our own server, and we do not embed third-party content that sets cookies. See our Cookie Policy for details.
Analytics
We do not currently use an analytics service on the Website. If we add one, we will update this Policy and our Cookie Policy before it is enabled, and describe what it collects.
Data Retention
We keep enquiry information for as long as needed to respond and to follow up on a possible project. If no project follows, we delete or anonymise enquiry information within a reasonable period, unless we need it to meet a legal obligation. Client information is kept for the duration of the engagement and afterwards for as long as required for accounting, tax, legal or contractual purposes. Server logs are kept according to our hosting provider’s retention settings.
Data Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) for the Website and access controls on the accounts we use. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
International Data Transfers
We and our service providers may process information in countries other than the one where you live, including countries whose data protection laws differ from yours. Where we transfer personal information internationally, we take reasonable steps to make sure it remains protected in line with this Policy and applicable law.
User Rights
Depending on where you live, you may have rights over your personal information, such as the right to access it, correct it, delete it, restrict or object to its use, receive a copy of it, or withdraw consent where we rely on consent. To make a request, email [CONTACT EMAIL]. We may need to confirm your identity before acting on a request. If you are not satisfied with our response, you may have the right to complain to a data protection authority in your country.
Children’s Privacy
The Website and our services are intended for businesses and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.
Changes to This Policy
We may update this Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is significant, we will take reasonable steps to make it visible on the Website.
Contact
[COMPANY LEGAL NAME]
[BUSINESS ADDRESS]
Email: [CONTACT EMAIL]